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LOXIAS LIMITED

COOKIES POLICY

What are Cookies?

Cookies and other similar tracking technologies are small text files or code placed on your device (e.g. computer, smartphone or other electronic device) when you use our website (the “Site”) or view a message. Cookies allow a website to recognise a particular device.

Our use of Cookies

We use cookies and other similar tracking technologies on our Site and in our marketing emails. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit our Site, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

Cookies serve many functions, but in general we use cookies to: 

  • recognise you whenever you visit our Site (this speeds up your access to our Site as you do not have to log in each time);
  • keep track of the reports stored in your checkout basket and take you through the order process;
  • obtain information about your preferences and use of our Site;
  • carry out research and statistical analysis to help improve our content and services and to help us better understand our users’ requirements; 
  • target our marketing and advertising campaigns and those of our affiliates more effectively by providing interest-based advertisements that are personalised to your interests; and
  • make your online experience more efficient and enjoyable.

Types of cookies

The cookies we place on your device fall into the following categories:

  • Strictly necessary cookies—these cookies are essential for you to be able to navigate our Site and use its features. Without these cookies, the Site features and services you have asked for could not be provided.     
  • Performance cookies—these cookies collect information about how you use our Site, e.g. which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our Site works.
  • Functionality cookies—these cookies allow our Site to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.
  • Targeting cookies—also known as advertising cookies, these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our Site and help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our Site operator’s permission. They remember that you have visited a site and this information is shared with other organisations such as advertisers.

The cookies we use

The table below provides more information about the cookies we use and why:

Cookie name First or Third Party Cookie type and Cookie Purpose Duration
_ga Third party Performance cookieThese cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

Read Google’s overview of privacy and safeguarding data here.

400 days
_ga_# Third party Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions 400 days
wordpress_[hash] First party On login, WordPress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the Administration Screen area, /wp-admin/.You can find more information about wordpress cookies here 210 days
wordpress_logged_in_[hash] First party After login, WordPress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.You can find more information about wordpress cookies here 210 days
wp-settings-{time}-[UID] First party WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.You can find more information about wordpress cookies here 210 days
woocommerce_snooze_suggestions__[suggestion] First party Allows dashboard users to dismiss Marketplace suggestions, if enabled.You can read about woocommerce cookies at this link 2 days
woocommerce_dismissed_suggestions__[context] First party Count of suggestion dismissals, if enabled.You can read about woocommerce cookies at this link 30 months
tk_ai First party Stores a randomly-generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled.You can read about woocommerce cookies at this link session
woocommerce_cart_hash First party Helps WooCommerce determine when cart contents/data changes.You can read about woocommerce cookies at this link session
woocommerce_items_in_cart First party Helps WooCommerce determine when cart contents/data changes.You can read about woocommerce cookies at this link session
wp_woocommerce_session_ First party Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.You can read about woocommerce cookies at this link 2 days
woocommerce_recently_viewed First party Powers the Recent Viewed Products widget.You can read about woocommerce cookies at this link session
store_notice[notice id] First party Allows customers to dismiss the Store Notice.You can read about woocommerce cookies at this link session
__stripe_mid Third party Stripe is a payment processing service that processes all payments for orders via our website. These cookies aid in fraud prevention and detection, authentication, security, functionality. More information at here 1 year
__stripe_sid Third party Stripe is a payment processing service that processes all payments for orders via our website. These cookies aid in fraud prevention and detection, authentication, security, functionality. More information at here 1 year

                    

Other technologies we use in email marketing

We also use pixels or web beacons in direct marketing emails that we send to you. These pixels track whether our email was delivered and opened, the links within the email were clicked and which pages of our website you have visited. They also allow us to collect information such as your IP address, browser, email client type and other similar details. We use this information to measure the performance of our email campaigns, and for analytics.

You can always opt-out of our marketing communications by using the “manage your preferences” link located at the bottom of our email communications or you can email us at [email protected]

Consent to use cookies

We will ask for your permission (consent) to place cookies or other similar tracking technologies on your device, except where these are essential for us to provide you with a service that you have requested.

There is a notice on our home page which describes how we use cookies and requests your consent before we place any non-essential cookies on your device. 

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of our Site. 

To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, you can visit the third party website: www.allaboutcookies.org 

Updates to this Cookies Notice

We may update this Cookies Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons.

The date at the bottom of this Cookies Notice indicates when it was last updated.

Contact

If you have questions or concerns regarding our use of cookies or other similar tracking technologies you can contact us at [email protected]

This policy was last updated on: 08/08/2023